Question 1

How many stores does one licence cover?

Accepted Answer

One domain. `www.` does not count as a separate one, nor does a multistore on one installation. Any other subdomain (e.g. `test.mystore.com`) is a separate domain.

Question 2

Can I move the module to another domain?

Accepted Answer

Yes, yourself, from your account: release the old domain and activate the module on the new one. Up to three times a year.

Question 3

What happens when the year runs out?

Accepted Answer

The module keeps working with the last version you received. Only new versions and support stop — renewal is optional and costs less than the module itself.

Question 4

Is it a subscription?

Accepted Answer

No. You pay once and the module is yours. Renewing for updates is a separate decision you may skip.

Question 5

How can I pay?

Accepted Answer

By card or bank transfer. With a transfer you get a proforma, and the module and the invoice arrive once the transfer does.

Question 6

Do you issue an invoice?

Accepted Answer

Yes, a Bulgarian VAT invoice, straight after payment. Company details are entered at checkout and kept in your account.

Question 7

Do prices include VAT?

Accepted Answer

Yes, the prices shown include VAT.

Question 8

Which OpenCart versions do the modules support?

Accepted Answer

OpenCart 4. The exact versions and PHP requirements are on each module's page.

Question 9

How do I install a module?

Accepted Answer

Through the OpenCart Installer: Extensions → Installer → upload the archive. Do not unzip it into the store root — that can overwrite a core file.

Question 10

How do I update?

Accepted Answer

From the store admin, when the module shows that a new version is available. The archive downloads and verifies itself.